Every project follows a clear, transparent process designed to keep you informed and in control at every stage.
We believe great websites are built on clear communication and mutual understanding. Here's exactly what to expect when you work with Eye On Idea.
You reach out with your project idea or needs. We respond within 1-2 business days and propose a discovery meeting, either in person or online, with flexible scheduling options.
We sit down together to understand your goals, target audience, and business context. This meeting shapes the entire project scope.
Based on the discovery meeting, we send you a detailed proposal outlining the full project scope, deliverables, timeline, and cost.
The proposal clearly states what personal data will be processed, for what purpose, and under which legal basis, in compliance with GDPR. Your data is never shared with third parties beyond what the project requires.
Once the deposit is received, work begins. We'll set up the project environment and start building based on the agreed scope.
Your website takes shape. During this phase, you can optionally request early access to a development server to follow along in real time.
Early dev server access is an optional add-on. It requires more frequent deployment and maintenance, which is why it's offered as a separate service.
One week before the agreed launch date, you receive a link to the test server where you can review the complete project.
The remaining project balance is invoiced 2–5 business days before launch. Payment is due on launch day.
After launch, you have a 2-week support window where we monitor the site and handle any small corrections you find.
This is a complimentary period to catch anything overlooked before launch. Major changes or new feature requests are handled as separate projects or through a support plan.
The project is complete and fully paid. We thank you for the collaboration, and we're always here when you need us next.
Most website projects take 2–4 weeks from kickoff to launch, depending on the scope and complexity. Larger platform projects may take longer. The exact timeline is always agreed upon in the proposal.
The deposit (25–50% of total project cost) secures your project slot and covers the initial setup, planning, and early development work. It is non-refundable, as work begins immediately after payment.
Yes. We offer optional check-in meetings (weekly or monthly) and you can provide feedback during the pre-launch preview. Minor adjustments within the agreed scope are part of the process. Changes outside the original scope may require a revised proposal.
Small edits include text corrections (typos, grammar, wrong contact info), image replacements, and similar minor fixes. It does not include layout changes, new pages, new features, or visual redesigns.
Accepting our proposal includes consent for us to handle your data as outlined in the project scope. This always follows GDPR guidelines. Your data is only used for the project and is never shared with unrelated third parties. Full details are in our privacy policy.
Not necessarily. After the 2-week post-launch window, the project is complete. A support plan is optional and is ideal if you want ongoing content updates, technical improvements, or strategic advisory. It can be added at any time.
Eye On Idea handles hosting and server maintenance on OVH Cloud (EU-based). This is our ongoing responsibility as long as we host your project. Hosting costs are either included in a support plan or billed separately.
By default, you receive access to the test server 1 week before launch. If you'd like earlier access to follow development in real time, this is available as an optional add-on service.
The first step is a conversation. Tell us about your project and we'll take it from there.
